The Enhancer Plugin for Jira’s custom fields collect data and KPIs on issues in the background, so you don’t have to do all of the work. Just sit back and analyze the data on user-friendly screens.
A Jira Cloud Instance Like No Other
Enhance Your Cloud Experience
Save time on coding and scripting with specially developed features, that will give you more capabilities than Jira’s default programming.
Enhance Your Jira Custom Fields
The Enhancer Plugin for Jira Cloud will collect data and KPIs on issues in the background, so that you don’t have to do all of the work.
Enhance Your Jira Workflow Functions
An out-of-the-box solution that enhances your Jira workflow conditions, validators and post functions.
Date Custom Fields
Allowing you to see certain milestones within an issue, such as when it first entered into the “WAITING RESPONSE” status.
User/Group Custom Fields
Showing you exactly which users undertook particular tasks within an issue, which is really useful if you have multiple teams working on an issue at different stages. The plugin also offers two filterable user select custom fields to enhance Jira’s user/group picker custom fields (which display all users and groups without any filtering options).
Counter Custom Fields
Calculate how many times a particular action occurred within an issue. Our customers love to use this within their customer service portals to calculate how many times an issue was reopened, as this has an impact on first resolution.
Comment Custom Field
The Enhancer Plugin has a Comment Custom Field which you can easily define and configure. As well as allowing you to view the last comment in the issue navigator, the Comment Custom Field can also be configured to show the first comment, the user who made the comment, and what time the comment was made.
Enhance Your Jira Cloud Workflows
An out-of-the-box solution that enhances your Jira workflow conditions, validators and post functions without the need for you to spend time coding, scripting or maintaining these functions.
Workflow Conditions
- User Group and/or Project Role
- User Custom Field
- Previous Status
- Parent Issue JQL
- User Non-Reporter
- Date Comparison
Workflow Validators
- Field Has Been Sent
- User Project Role
- Parent Issue Status
- Parent Issue JQL
- Subtask JQL
- Date Comparison
Workflow Post Functions
- Assign Issue to User in Custom Field
- Assign Issue to Specific User Role (incl. Based on Issue Field)
- Notify When Field Set in Transition
- Update Linked Issue Custom Field/Field Value With Current Issue
- Add Subtask User(s) to Parent Issue Watcher List
Our Clients
Nearly 1,000 businesses worldwide across multiple industries are currently analyzing their Jira data with the Enhancer Plugin.
Reviews
Enhancer Plugin was chosen in our organization to provide us readings for issue ageing (closed and active issues) which measures 2nd line DEV monthly and yearly KPI. Intuitive configuration, superb support and a development team very accessible when it comes to adding new features or improving current ones.
Truly a must have.
Keep up the good work, guys 😉
We have been using this plugin for over 3 years for workflow extensions and custom fields. It is a must have if you need to create custom fields. Now we have bundled it with the Time to SLA plugin from the same vendor as we needed more SLA functions. Extremely satisfied with both.
A great add-on and an excellent support!
This plugin helps us to produce KPIs, which allows us to identify possible bottlenecks inside and between teams. The support is really good and reactive, the provider is client focused, open minded and ready to resolve requests.
Ready to find out how the Enhancer Plugin for Jira Cloud can help with your specific needs?
Then book a free demo and a member of our friendly support team will show you around the app, as well as recommend specific features that are more tailored to you and your business.
Frequently Asked Questions
What Jira hosting platforms is JEP available on?
The Enhancer Plugin for Jira is available on Server, Data Center and Cloud.
What Jira applications can I use JEP on?
The Enhancer Plugin is available on all Jira applications. That’s Jira Core, Jira Software and Jira Service Desk!
Which Jira versions are supported?
Jira Server and Jira Data Center versions 7.0.0 – 8.13.0 are supported, as well as Jira Cloud.
Can I try JEP for free?
Yes! Once you’ve downloaded the Enhancer Plugin for Jira from Atlassian Marketplace, evaluation licenses are available on my.atlassian.com and you can renew them up to 5 times.
What issue view features does the Enhancer Plugin have?
JEP has more custom field types than Jira’s default programming. This includes enhanced user, date, time, counter, comment, status and linked/parent issue fields which can be used as KPIs for help desk or development teams. You’ll also have access to Stateoscope within issue view – which offers a clear and detailed issue change history at a glance.
Can I monitor SLAs within JEP?
The Enhancer Plugin for Jira Cloud does not have SLA tracking capabilities. We recommend using Time to SLA for Jira Cloud for this, which is the best-selling SLA tracking app on Jira.
