Everything You Need to Know About Time to SLA

Time to SLA by Snapbytes is now available on Jira Cloud and we couldn’t be more excited! With over 1,000 businesses across the world currently enjoying the plugin’s features on Jira Server and Data Center, we can’t wait to welcome even more of you into the Snapbytes family. If you’re new, then here’s everything that you need to know about the best-selling app…


Keeping Track of SLAs Has Never Been Easier


Do you ever feel frustrated when it comes to managing your service level agreements? How about trying to balance lots of SLAs at once? If this rings a bell then look no further than Time to SLA, which makes keeping track of SLAs easy in three simple steps:


  • Step 1 – define SLA contracts using customizable conditions and JQL functions, which allow you to define more bespoke SLAs than Jira’s default settings.
  • Step 2 – use the color-coded SLA panel to stay on top of things, the panel even has a handy countdown timer so that you never miss an SLA deadline.
  • Step 3 – create specific SLA reports quickly in order to analyze your data and save time. You can also export your data with just one click.


Customize Time to SLA to Suit Your Specific Business Needs


SLAs are a promise between you and your customers. That’s why we made Time to SLA fully customizable so that the app can work for your business needs. See how your teams are doing, get notified when an SLA is about to be breached, stay on top of your deadlines, and, most importantly, build trust with your customers.


Seamless Integration With Jira


Time to SLA is available on all Jira applications. You can also integrate the plugin with eazyBI, Script Runner, and Better Excel, as well as any other of your favorite Jira plugins with our REST services.


Easily Transfer Data From Other Tools


Currently, using another tool to track your SLAs? Well, you don’t need to worry about losing any of your existing data. Time to SLA offers easy transfer and will also recalculate information for your existing issues on other SLA tools.


Try Time to SLA for free today! You can also check out our Medium page for more articles.