Enhance your Jira experience without spending time on coding or scripting! The Enhancer Plugin for Jira’s advanced custom fields, workflows, reports and gadgets will give you more capabilities than Jira’s default programming. Developed by Snapbytes, an Atlassian Solution Partner.
3 Steps for an Enhanced Jira Experience
1. Enhance Your Custom Fields
The Enhancer Plugin for Jira’s custom fields collect data and KPIs on issues in the background, so you don’t have to do all of the work. Just sit back and analyze the data on user-friendly screens.
Duration Custom Fields
Helping you calculate the time spent on particular statuses within an issue. Working calendars are also used for this, making calculations even more relevant for your team.
Date Custom Fields
Allowing you to see certain milestones within an issue, such as when it first entered into the “WAITING RESPONSE” status.
User/Group Custom Fields
Showing you exactly which users undertook particular tasks within an issue, which is really useful if you have multiple teams working on an issue at different stages. The plugin also offers two filterable user select custom fields to enhance Jira’s user/group picker custom fields (which display all users and groups without any filtering options).
Counter Custom Fields
Calculate how many times a particular action occurred within an issue. Our customers love to use this within their customer service portals to calculate how many times an issue was reopened, as this has an impact on first resolution.
Comment Custom Field
The Enhancer Plugin has a Comment Custom Field which you can easily define and configure. As well as allowing you to view the last comment in the issue navigator, the Comment Custom Field can also be configured to show the first comment, the user who made the comment, and what time the comment was made.
2. Enhance Your Workflows
An out-of-the-box solution that enhances your Jira workflow conditions, validators and post functions without the need for you to spend time coding, scripting or maintaining these functions.
Workflow Conditions
- User Group and/or Project Role
- User Custom Field
- Previous Status
- Parent Issue JQL
- User Non-Reporter
- Date Comparison
Workflow Validators
- Field Has Been Sent
- User Project Role
- Parent Issue Status
- Parent Issue JQL
- Subtask JQL
- Date Comparison
Workflow Post Functions
- Assign Issue to User in Custom Field
- Assign Issue to Specific User Role (incl. Based on Issue Field)
- Notify When Field Set in Transition
- Update Linked Issue Custom Field/Field Value With Current Issue
- Add Subtask User(s) to Parent Issue Watcher List
3. Enhance Your Reports & Gadgets
Custom Fields offer great KPIs within issues but it can be difficult to see the bigger picture when managing a project with multiple workflows. This is where the Enhancer Plugin’s reports and gadgets come in… Get quick and live insights so that you can manage all of your projects with ease.
Number Custom Field Analyzer
This colorful gadget displays the analyzed results of the selected number custom field and groups them by any field within that issue. Our customers love this trusty gadget because it does all the hard work for you.
User Performance Gadget
Want to see the performance of your team at one glance? Then use this gadget to display valuable metrics such as the resolutions count, original estimation vs resolution time, reopenings, and linked issues per user.
Average Time Between Bar Chart
This handy gadget does exactly what is says on the tin, it displays the average amount of time (either weekly or monthly) between transitions. Use this to check the amount of time between in Progress – Resolved status for example.
Resolutions vs Reopenings Gadget
This gadget is another customer favorite, you can use it to display the resolution counts versus the reopening counts for each user. A simple but effective gadget that you’ll wish that you’d discovered sooner.
Our Clients
Nearly 1,000 businesses worldwide across multiple industries are currently analyzing their Jira data with the Enhancer Plugin.
Reviews
We have been using this plugin for over 3 years for workflow extensions and custom fields. It is a must have if you need to create custom fields. Now we have bundled it with the Time to SLA plugin from the same vendor as we needed more SLA functions. Extremely satisfied with both.
Very good addon. Custom fields creation and management has been a cumbersome process for our team. So glad to have it now, also it has several other useful features that we like and use regularly. Besides this the development team is very accessible and they are open to adding new features on request.
This plugin helps us to produce KPIs, which allows us to identify possible bottlenecks inside and between teams. The support is really good and reactive, the provider is client focused, open minded and ready to resolve requests.
Very good! The maker takes your suggestions seriously. The feature called "Time between 2 states" was done after our request. Thank you!
Ready to find out how the Enhancer Plugin for Jira can help with your specific needs?
Then book a free demo and a member of our friendly support team will show you around the app, as well as recommend specific features that are more tailored to you and your business.
Frequently Asked Questions
What Jira hosting platforms is JEP available on?
The Enhancer Plugin for Jira is available on Server and Data Center.
What Jira applications can I use JEP on?
The Enhancer Plugin is available on all Jira applications. That’s Jira Core, Jira Software and Jira Service Desk!
Which Jira versions are supported?
Jira Server and Jira Data Center versions 7.0.0 – 8.13.0 are supported.
Can I try JEP for free?
Yes! Once you’ve downloaded the Enhancer Plugin for Jira from Atlassian Marketplace, evaluation licenses are available on my.atlassian.com and you can renew them up to 5 times.
Does JEP have any JQL functions?
JEP has a couple of handy JQL functions including Subtasks by Field in Parent Issue and Subtasks by Custom Field in Parent Issue.
What REST services does the Enhancer Plugin for Jira have?
Jira’s REST API does not give enabled/disabled and sequence details of custom field options. It also does not have user activation/deactivation REST services, which makes it hard to automate user activation. The Enhancer Plugin for Jira covers all of these functionalities with its Custom Field Options (Enabled/Disabled) and User Activation/Deactivation REST services.
What issue view features does the Enhancer Plugin have?
JEP has more custom field types than Jira’s default programming. This includes enhanced user, date, time, duration, counter, comment, status and linked/parent issue fields which can be used as KPIs for help desk or development teams. You’ll also have access to Stateoscope within issue view – which offers a clear and detailed issue change history at a glance.
Can I monitor SLAs within JEP?
The Enhancer Plugin does not have SLA tracking capabilities. We recommend using Time to SLA for this, which is the best-selling SLA tracking app on Jira.
